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  Local citizens express frustration over lack of attention at hospital.
By Staff Writer
Mar 16, 2005, 17:00

PETERSBURG - A couple of local residents recently expressed their concerns with the service at Southside Regional Medical Center. And for the most part, their responses indicated that something needs to be done.

When Beverly Johnson sent her son to the Petersburg hospital to receive medical attention for an injured right eye, the thought of a problem never crossed her mind.

But Johnson was alarmed when she discovered that her son was not treated because he did not have the proper insurance.

“I thought that they would at least stabilized him,” said Johnson. “All they did was tell him that he was not in the proper insurance category. I am a registered nurse, so it really set off my antennas. I was always under the impression that you should at least stabilized a person before sending them home.”

Johnson, who declined to release her son’s name for privacy reasons, stated that a representative from the hospital called the day after and asked why her son had left.

“They called and tried to twist it around by saying that he was suppose to stay to be seen,” Johnson stated. “My son is old enough to know if someone told him he was going to be seen or not. They never did any vitals on him, and they never even sent him to triage, so how was he suppose to stay there to be seen?”

She stated that her son had reported to the hospital’s emergency room after accidently poking his right eye with a set of clippers.

But Johnson said her son was told by hospital offi cials that he was under the pre-pay category only, and could not be seen for treatment unless he paid fi rst.

“When he came home from the hospital, his eye was red and almost swollen shut,” said Johnson. “You could see that the lid of his eye had a cut in it.”

Johnson, who resides in Hopewell, said her son was born at SRMC, and that a lot has changed with the service at the hospital since it was sold three years ago.

When the hospital authority agreed to sell the facility in 2002, it was to the understanding that the hospital would continue to provide care for indigent patients.

Johnson stated that she left a message with the hospital’s patient representative Ava Warren expressing her concerns, but received no response.

Another case involves Tracey Whiten of Petersburg, who has had a series of hospitalizations since suffering multiple strokes in May of 2002.

Whiten says she became alarmed when SRMC gave her a discharge just hours after she was rushed to the emergency room after suffering a stroke.

Whiten was transported to SRMC on three different occasions for the same complications.

But Whiten claims she was never given a proper diognosis, which forced her to seek help from several other surgeons.

She stated that she was taken back to the emergency room just two days after being discharged.

Whiten says she waited for over four hours in the emergency room after hospital staff was informed that she was suffering from stroke-like symptoms.

She recalls seeing one of the RN who was surprised that she was not admitted during her fi rst visit.

“All they did was take my blood pressure, which was 275 over 175,” said Whiten. “They wrote a prescription and sent me home.”

According to Whiten, hospital administrators refused to treat her after discovering that her insurance information was being delayed.

After paying a vistit to a private surgical physician, Whiten ultimately received the news that she had suffered a stroke.

Whiten’s private physician immediatlely advised her to report to Chippenham Medical Center for emergency treatment.

Whiten, who is still recovering from her illness, is prescribed to seven different medications.

She says she was even paralyzed on one side of her body at a certain point. “I don’t feel like they treated her fairly,” said Dale Parham. “I feel as though they sent her away in a detrimental state.”

While Whiten continues to bring her condition back to normal, she expressed that things could have turned out a lot worse. “I could have died,” Whitten stated. “Someone should be held responsible for what was done at that hospital.”

 
 

 

 
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